Reviews For Sport Clips Haircuts of Greater Morristown

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1 rating

This location opens and closes at random times during the day. There is a clear schedule on the door that says the place closes on Wednesday’s at 8PM but several times I had arrived on a Wednesday at 3PM and the place is closed. Today there was a sign outside that said we close at 6PM. Why have the hours listed in the door if employees don’t abide by it? If you are lucky to get in the service is great but is inconvenient not to know when the place is open or at what time is closing.

5 rating

Caitlin did a fantastic job. Super nice. Wonderful service. 6/5 stars. Walked in at 2pm day and got in the barber chair within 2 min. Not one bad thing to say.

4 rating

Everytime I come in the store there is always a long wait. I left once because so many people in the waiting area. The second time there are people waiting. You are always short staffed and need to pay the ladies more. This would also be attractive to talented hairdressers and help with finding more good people. Who is recruiting more help? Need to get talent in to do that as well. Also didn't like sitting outside one day to wait for you to open. I was a few minutes early. I tried to open door and you just looked at me. Good customer service would have been to let the customer in to sit and at least watch TV. Need less technology(new check in process) and more people to cut hair. Giving a 4 because Sandy is so great other than that you would have gotten a two star.

Reply from Sport Clips Haircuts of Greater Morristown:
Eric, thanks for taking the time to post a review. On August 1st new ownership took over this location and immediately made changes. Today there is a friendlier more experienced staff that are on the floor during busy times. The store is cleaner and there are more exclusive products available for you. I hope you come by sometime soon to see our improvements.

Rated 3.3 out of 5.0 based on 3 Client reviews