having had a fairly positive experience at a Sports Clips in Rhode Island, I decided to visit your location on Sunday August 26th, 2018. The first thing I did was to check the web site for your specific location to check your hours. The second thing I did was to call your phone number, getting a message that you would get back to me as soon as possible. Since no appointments were necessary, I drove to your location only to find a sign on the door that you were closed. What type of organization changes their hours without posting a notice on their web site or even changing their phone message to advise of the change in hours. What a total disregard for your customers. I will not be back.

This location opens and closes at random times during the day. There is a clear schedule on the door that says the place closes on Wednesday’s at 8PM but several times I had arrived on a Wednesday at 3PM and the place is closed. Today there was a sign outside that said we close at 6PM. Why have the hours listed in the door if employees don’t abide by it? If you are lucky to get in the service is great but is inconvenient not to know when the place is open or at what time is closing.